Poor Service

Item: Hollard Life
Rating: 1
Author: aonfireandsafety A

I am sitting right next to my wife who is being taken from pillar to post. She has been paying a funeral policy without fail for her mum. Now at claim stage while she is grieving, no one wants to say anything to her. I have been paying my policy for years now and right now it is my time to cancel. No compassion, nothing. So disappointed.

Phone me if you want more information

Helpful (0)

Replies (1)

Hollard Life's replyOfficial

13 Sept 2021, 14:42

Hello Owen

Thank you for taking my call to provide me with additional information. We are sorry for the poor claims experience you and your wife had with Hollard during this difficult time.

We assure you that this is not the experience we strive to deliver for our customers and are always looking to improve the service we deliver.

We wish you and your wife strength during this difficult time.

Kind Regards
Natasha Vos

Hollard Life's reply13 Sept 2021, 14:42

Official