BB
Boitumelo B

1 reviews | Active since May 2018

03 Apr 2021, 16:12

Poor service

As a policy with Hollard. After loosing my wife on the 10th of march, I went to claim with the insurance company at the Orange farm Eyethu mall branch. Submitted all required paperwork. I did a numerous follow up at the branch, and I was told to wait. Till today I am still waiting but surprisingly on the 26th my monthly deduction was made.

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Replies (2)
Hollard Life
Hollard Life's reply06 Apr 2021, 08:56
Official
Hello Mr Bhengu
 We are saddened to hear about the loss of your wife. Please accept our condolences.  Our claims team is busy looking into your claim and what went wrong. A claims consultant will be in contact with you within two working days.  Kind regards, Natasha Vos 
Hollard Life
Hollard Life's reply06 Apr 2021, 11:12
Official
Hello Mr Bhengu

We have been informed by our claims team that contact has been made and the outcome of your claim has been provided to you. 

We wish you strength during this difficult time. 

Kind Regards
Natasha Vos