Hellopeter
Share Your Experience

1 reviews | Active since Mar 2013

12 Dec 2017, 13:58

Poor service

I logged a claim last week tuesday for cash back benefit till today they is no communication. I then went to umlazi store and they phoned head office only to be told my claim is not a priority. I have paid 5 years of uninterupted premiums then i told my claim is not important. Parthetic service i am scared now of what will happen when i am desparate for an example death claim. I have to wait this long again

0
Replies (2)
Hollard Life
Hollard Life's reply12 Dec 2017, 14:58
Official

Hello mageshpm

Thank you for contacting us.

I am sorry you have had no communication on your cash back claim.

Our team will be in contact with you regarding your claim.

Kind Regards

Lynne Lawrence

***

's update14 Dec 2017, 10:55
Reviewer Update
Two days after i posted still there is no response. I think the lady in umlazi store was not lying when she said my claim was not a priority. I think the colour of my skin is working against me here because they dont do these things to white people, 22years into democracy but we are still judged by the colour of the skin.