GC
Gloria C
1 reviews | Active since Mar 2019
17 Jun 2021, 10:56
POOR SERVICE
Im writing this report on finrite adminstrators i have claimed for my cellphone insurance its been 2months now no response from them they dont answer the call center help line you stay on call for over 30mins no response from them ive even filed a complaint from them and still no response there service is poor but they are very quick to debit in your account for payment
Helpful (0)
Replies (2)0
Replies (2)
Hollard Life's replyOfficial
17 Jun 2021, 12:01Hello Gloria
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and our administrator will be in contact with you within three working days.
Kind Regards,
Natasha Vos
Hollard Life's reply17 Jun 2021, 12:01
Official
Hello Gloria
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and our administrator will be in contact with you within three working days.
Kind Regards,
Natasha Vos
Hollard Life's replyOfficial
23 Jun 2021, 09:35Hello Gloria
Thank you for being patient and giving us the opportunity to resolve your complaint. Our administrator have informed us that your matter has been resolved.
Thank you for being patient and giving us the opportunity to resolve your complaint. Our administrator have informed us that your matter has been resolved.
Contact us for any future concerns or compliments.
Kind regards,
Natasha Vos
Hollard Life's reply23 Jun 2021, 09:35
Official
Hello Gloria
Thank you for being patient and giving us the opportunity to resolve your complaint. Our administrator have informed us that your matter has been resolved.
Thank you for being patient and giving us the opportunity to resolve your complaint. Our administrator have informed us that your matter has been resolved.
Contact us for any future concerns or compliments.
Kind regards,
Natasha Vos