TS
Tshepang S
1 reviews | Active since May 2014
15 Jul 2015, 19:56
Poor service
i was checking my credit report and i was you guys marked me as a bad payer. i dont understand how you guys can do that because i received the sms stating that you forgot to debit for january. please remove that bad payer status on my report or else i dont have a choice but to cancel my policy with you guys. I got proof of what i am saying. I hate poor customer service.
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Hollard Life's replyOfficial
16 Jul 2015, 10:30Hello tsentsho84,
Thank you for bringing this matter to our attention.
This matter has been referred to our policy administration department for investigation and feedback.
Please accept my apology for the inconvenience this has caused.
Kind Regards
Lynne Lawrence
***
Thank you for bringing this matter to our attention.
This matter has been referred to our policy administration department for investigation and feedback.
Please accept my apology for the inconvenience this has caused.
Kind Regards
Lynne Lawrence
***
Hollard Life's reply16 Jul 2015, 10:30
Official
Hello tsentsho84,
Thank you for bringing this matter to our attention.
This matter has been referred to our policy administration department for investigation and feedback.
Please accept my apology for the inconvenience this has caused.
Kind Regards
Lynne Lawrence
***
Thank you for bringing this matter to our attention.
This matter has been referred to our policy administration department for investigation and feedback.
Please accept my apology for the inconvenience this has caused.
Kind Regards
Lynne Lawrence
***