YA
Yullene A
1 reviews | Active since Feb 2017
21 Feb 2023, 17:13
Poor service
In 2021 I lost my mom and dad , my dad had a life policy on himself which the beneficiaries was my two younger siblings and my mom ... however since we lost our mom as well we were advise to send the letter of authority .... This now is for my baby sister she is matured at age to receive her funds but why the delay? How long does assessment take?
Helpful (0)
Replies (1)0
Replies (1)
Hollard Life's replyOfficial
22 Feb 2023, 08:46Hello Yullene,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply22 Feb 2023, 08:46
Official
Hello Yullene,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team