Poor or bad service

I've been trying to get hold of hollard life but no luck. My first call was at 11H01 and I got cut off after holding for more than 30 min, call again at 11H39 got cut off again, call at 11H40 and still no assistance. In these calls I made I spoke to 4 different consultants Tshepo, Charity, Petunia and Sintshalo.

How can a company this big but have such a poor service. These guys don't value us at all. It's not fare that we will waste so much time and airtime and still be treated like this.

You guys are forgetting that there is no hollard without your clients, please take us serious and start valuing our calls and us.

I need to check my policy and I can't because I can't get hold of you guys because of your *********** consultants and poor telephone systems you have.

I need someone to call me so I can get the info I need about my policy and I don't want a person who will say I don't work with this I work with that.

My name is Xolani and number is ***