NL
Nova L
1 reviews | Active since Oct 2021
23 Aug 2022, 16:51
poor customer service
extremely poor customer service, when you call they transfer you from one agent to the next. My mom had a policy with them and its still reflecting on the City of Cape Towns systems as open, we ve spent so much money calling to request a cancellation letter to no avail. My mom cannot afford these policies that's why she closed them
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Hollard Life's replyOfficial
24 Aug 2022, 08:14Hello Nova,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards, Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards, Escalated Complaints Team
Hollard Life's reply24 Aug 2022, 08:14
Official
Hello Nova,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards, Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards, Escalated Complaints Team