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Ali M
1 reviews | Active since Jan 2024
15 Jan 2024, 16:25
Poor customer service
The customer service of Holland Insurance is so horrible, they might as well close that desk. A simple thing like a policy schedule wil get you sent from pillar to post 😡
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Replies (2)AM
Ali M's updateReviewer Update
15 Jan 2024, 15:28Legal, I suppose it’s short-term.
AM
Ali M's update15 Jan 2024, 15:28
Reviewer Update
Legal, I suppose it’s short-term.
Hollard Life's replyOfficial
16 Jan 2024, 08:02Hello Ali,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you with your complaint, we need more details to look into the matter further.
Please provide us with either your identity number, or policy number so we can assist.
Kind Regards,
Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you with your complaint, we need more details to look into the matter further.
Please provide us with either your identity number, or policy number so we can assist.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply16 Jan 2024, 08:02
Official
Hello Ali,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you with your complaint, we need more details to look into the matter further.
Please provide us with either your identity number, or policy number so we can assist.
Kind Regards,
Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you with your complaint, we need more details to look into the matter further.
Please provide us with either your identity number, or policy number so we can assist.
Kind Regards,
Escalated Complaints Team