MM
Mpho M
1 reviews | Active since May 2015
01 Mar 2022, 15:28
Poor customer service
I phoned Hollard to enquire about the funeral policy cash back and I was told the policy does not exist and they took my details and given a case number on the 10 Jan 2022. A month later, I called again and I was told they will send me the information. Till today, there is no response
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Hollard Life's replyOfficial
01 Mar 2022, 15:30Hello Mpho
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply01 Mar 2022, 15:30
Official
Hello Mpho
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team