EE
Errol E
1 reviews | Active since Sept 2019
17 Aug 2021, 20:42
Poor Customer Service!!!
Each year like clock work I receive an email from Hollard informing me of my annual Policy premium increase, however when I send a simple request for an updated copy of my policy on 30.06.21 and followed it with a telephone call on 29.07.21 spoke to Mojalena Sethumya, I have to date still received no further feedback. However my debt comes off every month... no questions asked! This is extremely frustrating to say the least. I need someone at Hollard to contact me URGENTLY!
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Replies (2)0
Replies (2)
Hollard Life's replyOfficial
18 Aug 2021, 08:18Hello Errol
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you with your request for your policy documents please provide us with your identity number and policy number.
Kind Regards
Natasha Vos
To assist you with your request for your policy documents please provide us with your identity number and policy number.
Kind Regards
Natasha Vos
Hollard Life's reply18 Aug 2021, 08:18
Official
Hello Errol
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you with your request for your policy documents please provide us with your identity number and policy number.
Kind Regards
Natasha Vos
To assist you with your request for your policy documents please provide us with your identity number and policy number.
Kind Regards
Natasha Vos
Hollard Life's replyOfficial
24 Aug 2021, 12:22Hello Errol
To assist you with a copy of your policy documents we need your identity number and policy number.
Kind Regards
Natasha Vos
To assist you with a copy of your policy documents we need your identity number and policy number.
Kind Regards
Natasha Vos
Hollard Life's reply24 Aug 2021, 12:22
Official
Hello Errol
To assist you with a copy of your policy documents we need your identity number and policy number.
Kind Regards
Natasha Vos
To assist you with a copy of your policy documents we need your identity number and policy number.
Kind Regards
Natasha Vos