POOR AND FRUSTRATING SERVICE

My review is about Hollard Insurance Specialist I took a Savings Policy on 29/02/2024. Never received a Policy Documents until I call them on 22/05/2024. The Policy Documents were full of errors. I called them again to send me corrected documents, they promised but never deliver to their promise. On 10 /09/2024 I sent them cancelation/full surrender documents. I never received a response, in fact they do not respond to emails. I am left with no option but to go around looking for their offices so that I can cancel in person. Their service ID so poor and frustrating. I tried to have a picture of what my beneficiary will go through if myself, the policy holder I am going through hard times.