TM
Tendani M

1 reviews | Active since Jan 2012

09 Jun 2020, 14:11

Policy under my profile

There's a Hollard policy which I'm not aware of and its appearing on my ITC profile. The policy is under my ID number but under someone else's name with a surname Kotzee. I complained about this, it's still on my profile. Please remove it from all credit bureaus not just one. I need a letter to say it doesn't belong to me. Remove it urgently

0
Replies (1)
Hollard Life
Hollard Life's reply09 Jun 2020, 15:20
Official
 Hello  Tendani 

We are sorry that your experience has led you to contact us with a complaint.

The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.

Regards
Hollard Group Complaints