ZD
Zamuxolo D
1 reviews | Active since Sept 2025
09 Sept 2025, 02:17
Policy number request
Dear Sir or Madam
ON BE HALF OF MY MOTHER
Please I need policy number, I lost my slips last month now I can't pay my policy at pep.
ID Number : Name. : Surname. :
Yours Sincerly Z Dorho( Son)
Hence 4 September 2025 the above email
She's the pensioner and she can't walk she is using wheelchair. No one is working at home we don't have money to buy airtime to make the call to your call center, she need her policy number
Helpful (0)
Replies (3)0
Replies (3)Hollard Life's replyOfficial
09 Sept 2025, 09:11Hello Zamuxolo D
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Please provide us with the following information so we can speed up your request:
Full name of the policy holder:
ID number of the policy holder:
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Please provide us with the following information so we can speed up your request:
Full name of the policy holder:
ID number of the policy holder:
Kind Regards,
Social Resolutions Team
Hollard Life's reply09 Sept 2025, 09:11
Official
Hello Zamuxolo D
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Please provide us with the following information so we can speed up your request:
Full name of the policy holder:
ID number of the policy holder:
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Please provide us with the following information so we can speed up your request:
Full name of the policy holder:
ID number of the policy holder:
Kind Regards,
Social Resolutions Team
ZD
Zamuxolo D's updateReviewer Update
09 Sept 2025, 14:53Thank you a lot I received also the callsπkeep up the good work to others.
β οΈ in future do not let your clients to escalate or elevate up the complain to Hello Peter, because I wrote that email 4th of This month with no reply.
That is why I had to complain here around 01H00 am or 02H00 AM then boom π₯ missed call from you around 09:00 am
πππππππ/10
β οΈ in future do not let your clients to escalate or elevate up the complain to Hello Peter, because I wrote that email 4th of This month with no reply.
That is why I had to complain here around 01H00 am or 02H00 AM then boom π₯ missed call from you around 09:00 am
πππππππ/10
ZD
Zamuxolo D's update09 Sept 2025, 14:53
Reviewer Update
Thank you a lot I received also the callsπkeep up the good work to others.
β οΈ in future do not let your clients to escalate or elevate up the complain to Hello Peter, because I wrote that email 4th of This month with no reply.
That is why I had to complain here around 01H00 am or 02H00 AM then boom π₯ missed call from you around 09:00 am
πππππππ/10
β οΈ in future do not let your clients to escalate or elevate up the complain to Hello Peter, because I wrote that email 4th of This month with no reply.
That is why I had to complain here around 01H00 am or 02H00 AM then boom π₯ missed call from you around 09:00 am
πππππππ/10
Hollard Life's replyOfficial
10 Sept 2025, 10:38Hello Zamoxulo D
Thank you for taking the time to tell us about your purple experience.
We are so excited that you were happy with the exceptional service delivered.
Kind regards,
Social Resolutions Team
Thank you for taking the time to tell us about your purple experience.
We are so excited that you were happy with the exceptional service delivered.
Kind regards,
Social Resolutions Team
Hollard Life's reply10 Sept 2025, 10:38
Official
Hello Zamoxulo D
Thank you for taking the time to tell us about your purple experience.
We are so excited that you were happy with the exceptional service delivered.
Kind regards,
Social Resolutions Team
Thank you for taking the time to tell us about your purple experience.
We are so excited that you were happy with the exceptional service delivered.
Kind regards,
Social Resolutions Team
