ZD
Zamuxolo D

1 reviews | Active since Sept 2025

09 Sept 2025, 02:17

Policy number request

Dear Sir or Madam

ON BE HALF OF MY MOTHER

Please I need policy number, I lost my slips last month now I can't pay my policy at pep.

ID Number : Name. : Surname. :

Yours Sincerly Z Dorho( Son)

Hence 4 September 2025 the above email

She's the pensioner and she can't walk she is using wheelchair. No one is working at home we don't have money to buy airtime to make the call to your call center, she need her policy number

0
Replies (3)
Hollard Life
Hollard Life's reply09 Sept 2025, 09:11
Official
Hello Zamuxolo D
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Please provide us with the following information so we can speed up your request:
Full name of the policy holder:
ID number of the policy holder:


Kind Regards,
Social Resolutions Team
ZD
Zamuxolo D's update09 Sept 2025, 14:53
Reviewer Update
Thank you a lot I received also the callsπŸ™keep up the good work to others.

⚠️ in future do not let your clients to escalate or elevate up the complain to Hello Peter, because I wrote that email 4th of This month with no reply.

That is why I had to complain here around 01H00 am or 02H00 AM then boom πŸ’₯ missed call from you around 09:00 am

🌟🌟🌟🌟🌟🌟🌟/10
Hollard Life
Hollard Life's reply10 Sept 2025, 10:38
Official
Hello Zamoxulo D

Thank you for taking the time to tell us about your purple experience.
We are so excited that you were happy with the exceptional service delivered.

Kind regards,
Social Resolutions Team