Policy lapses after 2 months and not 3 as per terms and conditions and no communication

I received an sms saying my policy has stopped because there is 2 months that is skipped . No communication at all. I have had this policy and other policies with Hollard for more than 10 years. I made arrangements with Hollard. I was told it's 3 months and not 2 months for the policy to lapse.