IB
Itumeleng B
1 reviews | Active since Oct 2019
05 Oct 2022, 07:21
Policy honored
I would like to thank Hollard in helping us so promptly with the policy payout for my grandmother's funeral. Hollard keeps their word and I will recommend it to everyone (friends and family). Most companies are full of empty promises but Hollard is number one. I spoke to a lady Kgadi on the phone yesterday morning and she advised me to send all necessary documents and I did, the same time. After a couple of hours I called again to follow up and she advised that the claim was approved and money should be in my bank account same day. I went to bed with money in my account for sure!
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Replies (1)Hollard Life's replyOfficial
05 Oct 2022, 08:03Hello Itumeleng,
Thank you for taking the time to tell us about your purple experience.
We are so excited that you were happy with the exceptional service delivered by kgadi, during your recent claim experience. Can you please provide us with the policy number of the policy you claimed on so that we can share this awesome feedback with Kgadi and her/ his manager as well.
Kind regards,
Escalated Complaints Team
Thank you for taking the time to tell us about your purple experience.
We are so excited that you were happy with the exceptional service delivered by kgadi, during your recent claim experience. Can you please provide us with the policy number of the policy you claimed on so that we can share this awesome feedback with Kgadi and her/ his manager as well.
Kind regards,
Escalated Complaints Team
Hollard Life's reply05 Oct 2022, 08:03
Official
Hello Itumeleng,
Thank you for taking the time to tell us about your purple experience.
We are so excited that you were happy with the exceptional service delivered by kgadi, during your recent claim experience. Can you please provide us with the policy number of the policy you claimed on so that we can share this awesome feedback with Kgadi and her/ his manager as well.
Kind regards,
Escalated Complaints Team
Thank you for taking the time to tell us about your purple experience.
We are so excited that you were happy with the exceptional service delivered by kgadi, during your recent claim experience. Can you please provide us with the policy number of the policy you claimed on so that we can share this awesome feedback with Kgadi and her/ his manager as well.
Kind regards,
Escalated Complaints Team
