Policies update
All I need is a list of all my policies. 1. Policy holder 2. Beneficiary
I was shocked last year to note that my aunt was not covered by one of my policies when I thought she was covered. I am now in need of an update of whom I have covered and for how much and are the benefiaries.
Instead of getting that, hollard answers an email and say All your policies are up to date. I need a break down as per email sent with a debit order reference from my bank.
Please note that I am outnof the country. Can not recieve calls. Use email as correspondence
Thanks
Helpful (0)
Replies (2)0
Replies (2)Hollard Life's replyOfficial
19 Aug 2022, 13:51Hello George,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We have sent your policy document to the email address on record. Contact us for any future concerns or compliments.
Kind Regards,
Escalated complaints team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We have sent your policy document to the email address on record. Contact us for any future concerns or compliments.
Kind Regards,
Escalated complaints team
Hollard Life's reply19 Aug 2022, 13:51
Official
Hello George,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We have sent your policy document to the email address on record. Contact us for any future concerns or compliments.
Kind Regards,
Escalated complaints team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We have sent your policy document to the email address on record. Contact us for any future concerns or compliments.
Kind Regards,
Escalated complaints team
's updateReviewer Update
19 Aug 2022, 14:55Thank you. I am Happy with resolution and that am.paying for what I app**** and covered for.
's update19 Aug 2022, 14:55
Reviewer Update
Thank you. I am Happy with resolution and that am.paying for what I app**** and covered for.
