1 reviews | Active since Jun 2016

19 Aug 2022, 10:48

Policies update

All I need is a list of all my policies. 1. Policy holder 2. Beneficiary

I was shocked last year to note that my aunt was not covered by one of my policies when I thought she was covered. I am now in need of an update of whom I have covered and for how much and are the benefiaries.

Instead of getting that, hollard answers an email and say All your policies are up to date. I need a break down as per email sent with a debit order reference from my bank.

Please note that I am outnof the country. Can not recieve calls. Use email as correspondence

Thanks

0
Replies (2)
Hollard Life
Hollard Life's reply19 Aug 2022, 13:51
Official
Hello George,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.

We have sent your policy document to the email address on record. Contact us for any future concerns or compliments.

Kind Regards,

Escalated complaints team

's update19 Aug 2022, 14:55
Reviewer Update
Thank you. I am Happy with resolution and that am.paying for what I app**** and covered for.