ST
Sifiso T

1 reviews | Active since Nov 2020

02 Nov 2020, 08:46

Please try to communicate with your clients

Four years back i went to the mall i was approached by young girl... Who sold me Holland insurance fineral cover Explain term and corditions and went all out making sure that i take the policy...i quess all she cared about was her signing someone

She told me that after 4 years if not claiming i wll get my premium back Only to find out now that's a Lia

But what hurt most they they is no consultant from Holland has call to ask me about my policy or send an sms.. But they wont forget to remind you that you missed a payment or their premium goes up

0
Replies (1)
Hollard Life
Hollard Life's reply02 Nov 2020, 15:14
Official
 Hello  Sifiso Tshabalala 

We are sorry that  your experience has led you to contact us with a complaint.

The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.

Regards
Hollard Group Complaints