LM
Lebo M
1 reviews | Active since Apr 2017
27 Jul 2021, 15:49
PLEASE GIVE ME MY MONEY BACK.
Can I have my money back!!!!!!!!!
I tried reversing your debit order 5 times and I can't! BRING MY MONEY BACK PLEASE, I CANNOT EVEN GET THROUGH YOUR CALL CENTER, I'VE BEEN CALLING SO MANY TIMES.
PLEASE PAY ME MY R360 BACK.
Helpful (0)
Replies (8)0
Replies (8)
Hollard Life's replyOfficial
27 Jul 2021, 15:58Hello Lebo
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you with your matter please provide us with the policy number or debit order reference number.
Kind Regards
Natasha Vos
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you with your matter please provide us with the policy number or debit order reference number.
Kind Regards
Natasha Vos
Hollard Life's reply27 Jul 2021, 15:58
Official
Hello Lebo
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you with your matter please provide us with the policy number or debit order reference number.
Kind Regards
Natasha Vos
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you with your matter please provide us with the policy number or debit order reference number.
Kind Regards
Natasha Vos
LM
Lebo M's updateReviewer Update
27 Jul 2021, 16:00Good day the debit order reference number is HOLLARD SL***726
Please stop this from debiting from my account aswell thanks.
Please stop this from debiting from my account aswell thanks.
LM
Lebo M's update27 Jul 2021, 16:00
Reviewer Update
Good day the debit order reference number is HOLLARD SL***726
Please stop this from debiting from my account aswell thanks.
Please stop this from debiting from my account aswell thanks.
LM
Lebo M's updateReviewer Update
27 Jul 2021, 16:38I've been calling relentlessly to cancel this with no success of my calls going through, not just this month even, I've been calling from two months back and also disputing the debit. However, this month, I cannot dispute it.
They came to my workplace to sell us this policy, I was interested at first until I received the contract. I read the contract and I'm not happy with being part of it. Hence I've been calling relentlessly to cancel with no success
They came to my workplace to sell us this policy, I was interested at first until I received the contract. I read the contract and I'm not happy with being part of it. Hence I've been calling relentlessly to cancel with no success
LM
Lebo M's update27 Jul 2021, 16:38
Reviewer Update
I've been calling relentlessly to cancel this with no success of my calls going through, not just this month even, I've been calling from two months back and also disputing the debit. However, this month, I cannot dispute it.
They came to my workplace to sell us this policy, I was interested at first until I received the contract. I read the contract and I'm not happy with being part of it. Hence I've been calling relentlessly to cancel with no success
They came to my workplace to sell us this policy, I was interested at first until I received the contract. I read the contract and I'm not happy with being part of it. Hence I've been calling relentlessly to cancel with no success
Hollard Life's replyOfficial
28 Jul 2021, 08:24Hello Lebo
Thank you for the additional information. I have asked one of our customer services consultants to contact you to assist you with the cancellation.
Kind Regards
Natasha Vos
Thank you for the additional information. I have asked one of our customer services consultants to contact you to assist you with the cancellation.
Kind Regards
Natasha Vos
Hollard Life's reply28 Jul 2021, 08:24
Official
Hello Lebo
Thank you for the additional information. I have asked one of our customer services consultants to contact you to assist you with the cancellation.
Kind Regards
Natasha Vos
Thank you for the additional information. I have asked one of our customer services consultants to contact you to assist you with the cancellation.
Kind Regards
Natasha Vos
Hollard Life's replyOfficial
29 Jul 2021, 15:43Hello Lebo
We are sorry for the delay in responding to your matter and assure you that we are looking into your complaint. We have escalated your request to our customer resolutions team.
We are sorry for the delay in responding to your matter and assure you that we are looking into your complaint. We have escalated your request to our customer resolutions team.
Kind Regards,
Natasha Vo
Hollard Life's reply29 Jul 2021, 15:43
Official
Hello Lebo
We are sorry for the delay in responding to your matter and assure you that we are looking into your complaint. We have escalated your request to our customer resolutions team.
We are sorry for the delay in responding to your matter and assure you that we are looking into your complaint. We have escalated your request to our customer resolutions team.
Kind Regards,
Natasha Vo
LM
Lebo M's updateReviewer Update
30 Jul 2021, 15:54I am still not contacted!!! When you want people to join you call so quick but now that I want my money I have to run after you! I'm going to take my matter to the ombudsman
LM
Lebo M's update30 Jul 2021, 15:54
Reviewer Update
I am still not contacted!!! When you want people to join you call so quick but now that I want my money I have to run after you! I'm going to take my matter to the ombudsman
Hollard Life's replyOfficial
30 Jul 2021, 16:03Hello Lebo
We are sorry that you have not been contacted yet. I have escalated your matter for urgent attention.
Kind Regards
Natasha Vos
We are sorry that you have not been contacted yet. I have escalated your matter for urgent attention.
Kind Regards
Natasha Vos
Hollard Life's reply30 Jul 2021, 16:03
Official
Hello Lebo
We are sorry that you have not been contacted yet. I have escalated your matter for urgent attention.
Kind Regards
Natasha Vos
We are sorry that you have not been contacted yet. I have escalated your matter for urgent attention.
Kind Regards
Natasha Vos
LM
Lebo M's updateReviewer Update
03 Aug 2021, 08:45I AM STILL WAITING FOR THE CALL!!!! I AM STILL WAITING FOR MY MONEY!!!! I AM STIIIIIIIL WAITING!!!! GIVE ME MY MONEY BAAAAAAAACK
LM
Lebo M's update03 Aug 2021, 08:45
Reviewer Update
I AM STILL WAITING FOR THE CALL!!!! I AM STILL WAITING FOR MY MONEY!!!! I AM STIIIIIIIL WAITING!!!! GIVE ME MY MONEY BAAAAAAAACK