TM
Thembelihle M
1 reviews | Active since Aug 2021
10 Aug 2021, 12:34
Please
I'm so disappointed with hollard ..last month 8 july I transfer money to my policy bt mistake R4000 I've been trying to get it back even go to offices but nothing last person I spoke with on the 23 july said that the money will appear to my account after 7 working days bt now it's more than 7 days I need that money its mine doesn't belong to hollard I need it back
Helpful (0)
Replies (2)0
Replies (2)
Hollard Life's replyOfficial
10 Aug 2021, 14:45 Hello Thembelihle
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer service team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer service team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints team
Hollard Life's reply10 Aug 2021, 14:45
Official
Hello Thembelihle
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer service team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer service team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints team
Hollard Life's replyOfficial
16 Aug 2021, 08:30Hello Thembelihle
We are sorry for the delay in responding to your matter and assure you that we are looking into your matter.
We have escalated your matter to the customer resolutions team.
Kind Regards
Natasha Vos
We are sorry for the delay in responding to your matter and assure you that we are looking into your matter.
We have escalated your matter to the customer resolutions team.
Kind Regards
Natasha Vos
Hollard Life's reply16 Aug 2021, 08:30
Official
Hello Thembelihle
We are sorry for the delay in responding to your matter and assure you that we are looking into your matter.
We have escalated your matter to the customer resolutions team.
Kind Regards
Natasha Vos
We are sorry for the delay in responding to your matter and assure you that we are looking into your matter.
We have escalated your matter to the customer resolutions team.
Kind Regards
Natasha Vos