****ed

My father passed away on Saturday i submitted all documents to Hollard as requested on Monday today is Thursday and not a cent in my account. Im at your southgate branch the attitude im receiving from the front line is pathatic if his is how you treat people after losing a loved one. I need the money in my account ASAP to give my father a decent funeral if you care as you say you would make sure to get my the money today still. I will take this to the papers if i have to.