Pillar to post

I lost my father on the 25th of October 2021. As the date we got from funeral home was close I decided to use my money and borrowed money from friends so we can lay my dad to rest knowing Hollard pays within 48 hours of receiving all the documents. I have been doing follow up on my claim and this morning I am told that it has not been captured yet… all I need to know how long does 48 hours take with Hollard… is a week?...a month???