sH
shamima H

1 reviews | Active since Jun 2018

22 Aug 2018, 14:28

Payout taking too long

Good Day

Policy ********** 5 Mr James koopman ********** 020083

Good day My father in law passed away on Monday the 20 August 2018.

I am the benerficary of his policy. The thing is I have submmited all required documents for the claim. When I called them they said the claim is sitting for assisment for the passed day.

The thing is we need the money to be paid as soon as possible because we need to buy food and pay for funeral arrangements by tomorrow it self.

The funeral is on Saturday please assist me.

0
Replies (2)
Hollard Life
Hollard Life's reply24 Aug 2018, 08:20
Official

Hello shamima20084

We are truly sorry for the loss of your father in law.

I am sorry for the experience you had during this difficult time.

Our team will be in contact with you regarding your claim.

Kind Regards

Lynne Lawrence

***

sH
shamima H's update24 Aug 2018, 20:55
Reviewer Update
No one has responded to me.