Payout Funeral Policy. HOLLARD

Item: Hollard Life
Rating: 1
Author: Michelle N

My late father had a VIP funeral policy @Hollard. It is now 2years and I have not receive the payout of the policy. My dad passed away November 2020...and from January 2021 I have sent all documents to Educob to process

This last 2weeks. I only get auto reply.... The last week noreply. All documents have been sent, also by the executor who is FNB... Nothing is happening... You cant just people's money and refuse to do the payout.

This is disgusting...... They are stalling.... and it is unacceptable.

Helpful (0)

Replies (2)

Michelle N's updateReviewer Update

21 Dec 2022, 12:58

The 2days became 5, now it is 7days...
STALLING AGAIN

Policy holder... Mr PS NAUDE
POLICY NR....***

My relation..... Daughter
Michelle Naude
***
ID ***

I HAVE SENT AT COST 10 TIMES THE DOCS
REQUIRED.

l
Last correspondence, the needed executor's
banking details. Was sent to them

Not interestered in any story.... just payout to be done

Michelle Naude

Michelle N's update21 Dec 2022, 12:58

Reviewer Update

Hollard Life's replyOfficial

22 Dec 2022, 11:32

Hello Michelle,

Thank you for the information will get back to you as soon as possible.

Kind Regards,

Escalated Complaints Team

Hollard Life's reply22 Dec 2022, 11:32

Official

Hello Michelle,

Thank you for the information will get back to you as soon as possible.

Kind Regards,

Escalated Complaints Team