TM
Tebogo M
1 reviews | Active since Feb 2014
14 Jan 2016, 13:44
Payment failure
I claimed for funeral cover on Monday and Tuesday all documents submitted. To date no payment. The call center apologies mean nothing as I cannot make arrangements to give my uncle a dignified farewell as burial.
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Replies (1)
Hollard Life's replyOfficial
15 Jan 2016, 16:13Hello Theletso,
Please accept our heartfelt sympathy on the passing of your uncle.
We have escalated the matter to our claims department for urgent attention and feedback on the status of your claim will be provided as soon as possible.
Kind Regards
Nathan Mangope
***
Group Complaints Management
Please accept our heartfelt sympathy on the passing of your uncle.
We have escalated the matter to our claims department for urgent attention and feedback on the status of your claim will be provided as soon as possible.
Kind Regards
Nathan Mangope
***
Group Complaints Management
Hollard Life's reply15 Jan 2016, 16:13
Official
Hello Theletso,
Please accept our heartfelt sympathy on the passing of your uncle.
We have escalated the matter to our claims department for urgent attention and feedback on the status of your claim will be provided as soon as possible.
Kind Regards
Nathan Mangope
***
Group Complaints Management
Please accept our heartfelt sympathy on the passing of your uncle.
We have escalated the matter to our claims department for urgent attention and feedback on the status of your claim will be provided as soon as possible.
Kind Regards
Nathan Mangope
***
Group Complaints Management