PAY (BACK?) THE MONEY

<p>My late father purchased Hollard Burial Plan with an inception date of 06/11/1996 with benefits of R5000-00 for himself and R4000-00 for my mother. He recently passed away and I thus app**** for the policy to pay out. After more than an hour on the telephone and numerous e-mails I was informed that no such policy existed. I sent proof of the policy deduction on 30/06/2017 under reference HOLLARDPFS- ********** 5-S- ********** 1. Even this was an excersise in futility. A complaint on their website went unanswered. Hollard deducted 244 premiums and now state that no policy exists in spite of damning evidence to the contrary. I deem their actions as immoral and *********. one wonders how many other cases have been dealt with in a similar manner? I am awaiting legal opinion on whether ******** charges can be preffered. I am also referring the matter to the Ombudsman.</p>