Pathetic,Horrible customer service

I put a claim in on the 1st of December...

Everytime I call I hold on for like 30 minutes..

Calling from a cell phone make that... Makes no difference if u call at 8 on the dot... Cz consultants are always busy...

And when u get through they have to put u through to like 10 different people and then u get people that don't understand stand u I'm not being ****** but if it's an African person they for ever don't understand.. I even had an African guy speak to me and had music playing in the back ground.. How do u get help from a company like this...

I have used hello Peter numerous times for this company... I'm sure managers read this and directors... They jus show a don't care attitude...

There's no customer service from this company....

I even put another claim in August last year and still no response or help... Question is what is the staff of this company doing during working hours...

Were is management when these complaints come through...

I would never recommend this company to any one..

For there lack of customer service...

It's a bad company...

I have dealt with companys like sanlam liberty old mutual and never had such bad service they way I do from hollard...

Being a disabled person with so many conditions and being unwell... To have to deal with unproffesional people like this is just not acceptable...

I hope this will reach the media soon about this company and Many people complain about hollard..

Contact me Mrs Vadival ***