rR
raenreddy R

1 reviews | Active since Jul 2016

28 Jul 2016, 06:02

Pathetic service on a Personal Accident Cover

<p>My brother passed away in Jan 2016. he had an account protection plan that will help settle his account and a Personal Accident cover with Edgars and Hollard Insurance were the underwriters.. the Executor and i have tried on many many times trying to get hold of someone that can advise the status of the claim as Edgars have done there part, we still have no feedback.. i contacted Hollard on Twitter and there was some response, they requested that the executor send all the documents which she did and up to now, we have no feedback! its pathetic and the executor and i are frustrated!</p>

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Replies (1)
Hollard Life
Hollard Life's reply28 Jul 2016, 07:33
Official

Hello raenissa-reddy

We are truly sorry for the loss of your brother.

I am sorry for the experience you had during this difficult time.

Please refer to the e-mail sent to you and respond accordingly to enable me to assist.

Regards

Lynne Lawrence

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