MF
Marcia F
1 reviews | Active since Mar 2014
08 Feb 2021, 10:24
Pathetic service Hollard insurance
Both my husband and I contacted Hollard on the 2nd of Feb. Our broker passed away and all we want, is a list of our insurance (together with premiums and cover) We got an automated email, saying somebody would be in touch within 2 days. it is now 6 days later. Pathetic service
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Replies (2)0
Replies (2)MF
This is an automated response, one of our agents will contact you within 2 working days.
Should your enquiry be urgent please contact us on our share call number ***or +***0 (international callers)
Kind regards
Hollard Website Enquiries Support Team
Marcia F's updateReviewer Update
08 Feb 2021, 19:04Hi Waheedan
I went onto the Hollard website and the reply below was received from *** on 2 Feb
I went onto the Hollard website and the reply below was received from *** on 2 Feb
Hello
Thank you for sending us your enquiry.
This is an automated response, one of our agents will contact you within 2 working days.
We may ask you for additional information, to get you the best possible answer or to direct you to the relevant department.
Should your enquiry be urgent please contact us on our share call number ***or +***0 (international callers)
Kind regards
Hollard Website Enquiries Support Team
MF
Marcia F's update08 Feb 2021, 19:04
Reviewer Update
Hi Waheedan
I went onto the Hollard website and the reply below was received from *** on 2 Feb
I went onto the Hollard website and the reply below was received from *** on 2 Feb
Hello
Thank you for sending us your enquiry.
This is an automated response, one of our agents will contact you within 2 working days.
We may ask you for additional information, to get you the best possible answer or to direct you to the relevant department.
Should your enquiry be urgent please contact us on our share call number ***or +***0 (international callers)
Kind regards
Hollard Website Enquiries Support Team
MF
Marcia F's updateReviewer Update
11 Feb 2021, 08:50FROM BAD TO WORSE
Still absolute silence from Hollard.
Wahadeen contacted me privately on 8 Feb and said they will follow up.
How difficult can it be to get a policy schedule out of Hollard !
Still absolute silence from Hollard.
Wahadeen contacted me privately on 8 Feb and said they will follow up.
How difficult can it be to get a policy schedule out of Hollard !
MF
Marcia F's update11 Feb 2021, 08:50
Reviewer Update
FROM BAD TO WORSE
Still absolute silence from Hollard.
Wahadeen contacted me privately on 8 Feb and said they will follow up.
How difficult can it be to get a policy schedule out of Hollard !
Still absolute silence from Hollard.
Wahadeen contacted me privately on 8 Feb and said they will follow up.
How difficult can it be to get a policy schedule out of Hollard !