AG
Anerson G

1 reviews | Active since Oct 2013

20 Jan 2021, 02:16

Pathetic service from Hollard funeral claims division.

My mother had passed away 23/11/2018. She had a funeral policy with Hollard and I had submitted a claim for it. To date nobody has gotten back to me with regards to this. This absolutely pathetic service.

0
Replies (2)
Hollard Life
Hollard Life's reply20 Jan 2021, 09:53
Official
 
Hello Anerson 

We are truly sorry for the loss of your mother and your experience that has led you to contact us with a complaint.

The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.

Regards
Hollard Group Complaints 

 
AG
Anerson G's update20 Jan 2021, 10:02
Reviewer Update
Hi there,

They are even worse they give you a reference number and never follow up.