CE
Carl E
1 reviews | Active since Aug 2020
10 Dec 2020, 08:25
Pathetic service delivery
The service is non existent as i have been calling and sending emails for the last 3 months but no response. i have been paying every month for the service and now that i need to claim i cannot get it finalized nor receive feedback from anyone.
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Replies (2)
Hollard Life's replyOfficial
10 Dec 2020, 11:50 Hello Carl Ernstzen
We are sorry that your claims experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
Hollard Life's reply10 Dec 2020, 11:50
Official
Hello Carl Ernstzen
We are sorry that your claims experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
CE
Carl E's updateReviewer Update
14 Dec 2020, 11:10hi, I have still not received any feedback. Looks like Hollard is very consistent with bad communications.
CE
Carl E's update14 Dec 2020, 11:10
Reviewer Update
hi, I have still not received any feedback. Looks like Hollard is very consistent with bad communications.