Pathetic Service

Good day,

I am writing to express my deepest shock of the customer service received from Hollard.

I submitted documents for my claim on Tuesday the 21st of July 2020, to-date I have not received any feedback or payment.

Everytime I call am informed that they don't know the turn around time as it is unnatural death.

I've called from Friday but no help.

Please find my call ref number for today only. Ref *** Mantle and *** emanuel mbonani

I have been paying from 2013 to receive such treatment.

Regards

Palesa Jele