PATHETIC *******'S

Terrible Service:

I logged a claim 18th June, First spend almost 25 minutes on the call. Then they sent me the claim forms to be submitted only to realise (through my own research) that they provided me with the incorrect email address. I then sent to the correct email and its almost a month later. I'm calling for a claim on a deceased policy but nobody helps, so I've just come to the conclusion that you pay money for this to happen. People lose their money and are ****** from their hard earning money to companies like Hollard. This is pathetic service that nobody can even reply to an email or call back with feedback. I wonder if I will get the decency of a c all even after this.