JH
John H
1 reviews | Active since Mar 2009
08 Apr 2025, 12:43
PATHETIC RESPONSE TIME
My first email to Hollard was sent on 25 February 2025 to request information on MY PERSONAL life policy. Not someone else's policy. It took them 42 days to supply the requested information. As a former insurance advisor, I am aware that this information is readily available on the policy system. Is this the rate of response that my beneficiary will receive when claiming upon my death? I better get alternative cover rapidly!
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Hollard Life's replyOfficial
08 Apr 2025, 15:13Hello John H
We sincerely apologise for the delay in resolving your inquiry. We understand how important your concerns are to you, and we appreciate your patience. Please take note that the requested information has been delivered to your email address.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
We sincerely apologise for the delay in resolving your inquiry. We understand how important your concerns are to you, and we appreciate your patience. Please take note that the requested information has been delivered to your email address.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Hollard Life's reply08 Apr 2025, 15:13
Official
Hello John H
We sincerely apologise for the delay in resolving your inquiry. We understand how important your concerns are to you, and we appreciate your patience. Please take note that the requested information has been delivered to your email address.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
We sincerely apologise for the delay in resolving your inquiry. We understand how important your concerns are to you, and we appreciate your patience. Please take note that the requested information has been delivered to your email address.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team