Pathetic Customer Service from Hollard

Hollard is proving to have the worst customer service. Since the 13th Dec 2019 I have been sending them reminders to update me on a claim, and there is absolutely NO response from anyone.

I am sending these reminders to 5 email addresses, but not one has the decency and Courtesy to reply. After sending the reminders you get an automatic reply that the mail has been recieved and someone will respond within a certain time, but since the 13th dec 2019 till now, nobody at hollard seems to be competent enough to respond.

They also give you a number to call if you do not get a response, but when you call that number, it does not give you an option for your query, then you have to choose any option just to speak to someone, but then get send from pillar to post, because all their staff seems to have no clue as to what they do.

really disappointing to have to deal with such pathetic service.

I hope i at least get some response from this platform, as it was my last hope for some attention, next will be to have them reported to the relevant legal authorities.