TM
Taz-lynn Mohammed
1 reviews | Active since Sept 2018
07 Nov 2022, 10:37
Pathetic
I've been requesting to be called back before my policies are canceled. I eventually spoke to someone who was to arrange that the debits go through properly. But that arrangement wasn't done and nothing was debited.
If this policy gets canceled I will be sure to report this matter to ombudsman if I have to. Can I be called urgently.
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Hollard Life's replyOfficial
07 Nov 2022, 14:45Hello Taz-lynn
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply07 Nov 2022, 14:45
Official
Hello Taz-lynn
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team