HM
Hugo M

1 reviews | Active since Jun 2016

07 Aug 2020, 11:24

Other people's Hollard problems spammed to my number

Hello Hollard,

I got a new mobile number recently and I' frustrated because you are making the SMS notification function useless, I have to switch it off on account of the messages you send to it all the time:

Below are 62 SMS messages for with several different names in it, all being sent to my number which I shall not mention here at this time.

Please will you stop this.

+*** 20/04/02,18:06:42+08 {Hello Mr Legodi. Your Funeral Plan, policy number ***7 has stopped as we have not received your payments for 2 months. Let's try to work something out to keep your policy & the protection it provides! Please dial *120*4122# (Std rates apply).Hollard Auth FSP} +*** 20/04/02,18:44:02+08 {Hello Mr Baloyi. Your Funeral Plan, policy number ***9 has stopped as we have not received your payments for 2 months. Let's try to work something out to keep your policy & the protection it provides! Please dial *120*4122# (Std rates apply).Hollard Auth FSP} +*** 20/04/06,13:52:34+08 {Hello Mr Ntsulubana. We didn't get the payment we tried to collect from your FIRSTRAND BANK account for your Funeral Plan, policy number ***2.} +*** 20/04/06,13:52:36+08 { Don't worry, we'll collect the outstanding amount from your account on 30/04/2020. If that collection is not successful though, your policy will} +*** 20/04/06,13:52:38+08 {stop. If you want to make a different arrangement, please dial *120*4122# (Std rates apply). Hollard Auth FSP} +*** 20/04/07,11:26:32+08 {Hello Mr Ntsulubana. We didn't get the payment we tried to collect from your FIRSTRAND BANK account for your Funeral Plan, policy number ***0.} +*** 20/04/07,11:26:34+08 { Don't worry, we'll collect the outstanding amount from your account on 02/05/2020. If that collection is not successful though, your policy will} +*** 20/04/07,11:26:36+08 {stop. If you want to make a different arrangement, please dial *120*4122# (Std rates apply). Hollard Auth FSP} +*** 20/05/02,09:24:40+08 {Hello Mrs Mavundla. We didn't get the payment we tried to collect from your ABSA(VOL,TRU,UNT,UNI,ALLI) account for your Direct Axis Premium Life ,} +*** 20/05/02,09:24:42+08 { policy number ***0. Don't worry, we'll collect the outstanding amount from your account on 28/05/2020. If that collection is not successful t} +*** 20/05/02,09:24:44+08 {hough, your policy will stop. If you want to make a different arrangement, please dial *120*4122# (Std rates apply). Hollard Auth FSP} +*** 20/05/06,16:03:32+08 {Hello Mr Ntsulubana. We didn't get the payment we tried to collect from your FIRSTRAND BANK account for your Funeral Plan, policy number ***0.} +*** 20/05/06,16:03:34+08 { Don't worry, we'll collect the outstanding amount from your account on 01/06/2020. If that collection is not successful though, your policy will} +*** 20/05/06,16:03:36+08 {stop. If you want to make a different arrangement, please dial *120*4122# (Std rates apply). Hollard Auth FSP} +*** 20/05/20,17:17:23+08 {Hello Mrs Mavundla. We didn't get the payment we tried to collect from your ABSA(VOL,TRU,UNT,UNI,ALLI) account for your Funeral Plan, policy numbe} +*** 20/05/20,17:17:25+08 {r ***1. Don't worry, we'll collect the outstanding amount from your account on 15/06/2020. If that collection is not successful though, your p} +*** 20/05/20,17:17:27+08 {olicy will stop. If you want to make a different arrangement, please dial *120*4122# (Std rates apply). Hollard Auth FSP} +*** 20/05/26,14:00:40+08 {Hello Mr Maake. We didn't get the payment we tried to collect from your NEDBANK account for your Funeral Plan, policy number ***3. Don't worry} +*** 20/05/26,14:00:42+08 {, we'll collect the outstanding amount from your account on 24/06/2020. If that collection is not successful though, your policy will stop. If yo} +*** 20/05/26,14:00:44+08 {u want to make a different arrangement, please dial *120*4122# (Std rates apply). Hollard Auth FSP} +*** 20/05/26,14:09:56+08 {Hello Mr Buthelezi. We didn't get the payment we tried to collect from your CAPITEC BANK LIMITED account for your Funeral Plan, policy number 1569} +*** 20/05/26,14:09:58+08 {8540. Don't worry, we'll collect the outstanding amount from your account on 25/06/2020. If that collection is not successful though, your policy} +*** 20/05/26,14:10:00+08 {will stop. If you want to make a different arrangement, please dial *120*4122# (Std rates apply). Hollard Auth FSP} +*** 20/05/26,14:10:20+08 {Hello Mr Buthelezi. We didn't get the payment we tried to collect from your CAPITEC BANK LIMITED account for your Funeral Plan, policy number 1570} +*** 20/05/26,14:10:22+08 {2179. Don't worry, we'll collect the outstanding amount from your account on 25/06/2020. If that collection is not successful though, your policy} +*** 20/05/26,14:10:24+08 {will stop. If you want to make a different arrangement, please dial *120*4122# (Std rates apply). Hollard Auth FSP} +*** 20/05/26,14:10:44+08 {Hello Mr Buthelezi. We didn't get the payment we tried to collect from your CAPITEC BANK LIMITED account for your Kaizer Chiefs Legal Plan, polic} +*** 20/05/26,14:10:46+08 {y number ***4. Don't worry, we'll collect the outstanding amount from your account on 25/06/2020. If that collection is not successful though,} +*** 20/05/26,14:10:49+08 { your policy will stop. If you want to make a different arrangement, please dial *120*4122# (Std rates apply). Hollard Auth FSP} +*** 20/05/26,14:13:15+08 {Hello Mr Maake. We didn't get the payment we tried to collect from your NEDBANK account for your Funeral Plan, policy number ***8. Don't worry} +*** 20/05/26,14:13:17+08 {, we'll collect the outstanding amount from your account on 25/06/2020. If that collection is not successful though, your policy will stop. If yo} +*** 20/05/26,14:13:19+08 {u want to make a different arrangement, please dial *120*4122# (Std rates apply). Hollard Auth FSP} +*** 20/05/26,14:15:46+08 {Hello Mr Maake. We didn't get the payment we tried to collect from your NEDBANK account for your HDS Legal Plan, policy number ***9. Don't wor} +*** 20/05/26,14:15:48+08 {ry, we'll collect the outstanding amount from your account on 25/06/2020. If that collection is not successful though, your policy will stop. If} +*** 20/05/26,14:15:50+08 {you want to make a different arrangement, please dial *120*4122# (Std rates apply). Hollard Auth FSP} +*** 20/06/02,09:36:27+08 {Hello Mrs Mavundla. We didn't get the payment we tried to collect from your ABSA(VOL,TRU,UNT,UNI,ALLI) account for your Direct Axis Premium Life ,} +*** 20/06/02,09:36:29+08 { policy number ***0. Don't worry, we'll collect the outstanding amount from your account on 29/06/2020. If that collection is not successful t} +*** 20/06/02,09:36:31+08 {hough, your policy will stop. If you want to make a different arrangement, please dial *120*4122# (Std rates apply). Hollard Auth FSP} +*** 20/06/02,10:19:28+08 {Hello Mrs Mavundla. Your Direct Axis Premium Life , policy number ***0 has stopped as we have not received your payments for 2 months. Let's t} +*** 20/06/02,10:19:31+08 {ry to work something out to keep your policy & the protection it provides! Please dial *120*4122# (Std rates apply).Hollard Auth FSP} +*** 20/06/03,17:30:46+08 {# (Std rates apply). Hollard Auth FSP} +*** 20/06/03,17:30:44+08 {r ***6. Don't worry, we will try again on 30/06/2020 so that your cover can start. If you need to talk to us about this, please dial *120*4122} +*** 20/06/03,17:30:41+08 {Hello Miss Madlazi. We didn't get the first payment we tried to collect from your CAPITEC BANK LIMITED account for your Funeral Plan, policy numbe} +*** 20/06/04,15:37:41+08 {Hello Mr Ntsulubana. We didn't get the payment we tried to collect from your FIRSTRAND BANK account for your Funeral Plan, policy number ***0.} +*** 20/06/04,15:37:43+08 { Don't worry, we'll collect the outstanding amount from your account on 01/07/2020. If that collection is not successful though, your policy will} +*** 20/06/04,15:37:45+08 {stop. If you want to make a different arrangement, please dial *120*4122# (Std rates apply). Hollard Auth FSP} +*** 20/06/29,19:14:38+08 {Hello Mr Buthelezi. We didn't get the payment we tried to collect from your CAPITEC BANK LIMITED account for your Funeral Plan, policy number 1569} +*** 20/06/29,19:14:40+08 {8540. Don't worry, we'll collect the outstanding amount from your account on 25/07/2020. If that collection is not successful though, your policy} +*** 20/06/29,19:14:42+08 {will stop. If you want to make a different arrangement, please dial *120*4122# (Std rates apply). Hollard Auth FSP} +*** 20/06/29,19:15:26+08 {Hello Mr Buthelezi. We didn't get the payment we tried to collect from your CAPITEC BANK LIMITED account for your Funeral Plan, policy number 1570} +*** 20/06/29,19:15:28+08 {2179. Don't worry, we'll collect the outstanding amount from your account on 25/07/2020. If that collection is not successful though, your policy} +*** 20/06/29,19:15:30+08 {will stop. If you want to make a different arrangement, please dial *120*4122# (Std rates apply). Hollard Auth FSP} +*** 20/07/01,15:57:08+08 {Hello Mr Ntsulubana. Your Funeral Plan, policy number ***0 has stopped as we have not received your payments for 2 months. Let's try to work s} +*** 20/07/01,15:57:10+08 {omething out to keep your policy & the protection it provides! Please dial *120*4122# (Std rates apply).Hollard Auth FSP} +*** 20/07/01,19:07:44+08 {Hello Mrs Mavundla. Your Funeral Plan, policy number ***1 has stopped as we have not received your payments for 2 months. Let's try to work so} +*** 20/07/01,19:07:45+08 {mething out to keep your policy & the protection it provides! Please dial *120*4122# (Std rates apply).Hollard Auth FSP } +*** 20/07/14,13:56:55+08 {Hello Mr Nene. We have received a premium rejection from your bank and can no longer debit your account for your Funeral Plan, policy number 13560} +*** 20/07/14,13:56:57+08 {123 You are not covered at the moment. Dial *120*4122# (Std rates apply) ASAP and continue to enjoy cover with us. Hollard Auth FSP.} +*** 20/07/31,16:46:08+08 {Hello Miss Ngobeni. We have received a premium rejection from your bank and can no longer debit your account for your Funeral Plan, policy number} +*** 20/07/31,16:46:11+08 { ***4 You are not covered at the moment. Dial *120*4122# (Std rates apply) ASAP and continue to enjoy cover with us. Hollard Auth FSP.} +*** 20/08/03,12:48:11+08 {Hello Mr Barrat. Your Funeral Plan, policy number ***7 has stopped as we have not received your payments for 2 months. Let's try to work somet} +*** 20/08/03,12:48:13+08 {hing out to keep your policy & the protection it provides! Please dial *120*4122# (Std rates apply).Hollard Auth FSP}

0
Replies (1)
Hollard Life
Hollard Life's reply07 Aug 2020, 12:37
Official
Hello  Hugo Meyer 

We are sorry that your experience has led you to contact us with a complaint.

The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.

Regards
Hollard Group Complaints