Non payment of my Edgar's loss of income claim

After submitting my claim application on the 13th June 2020 and receiving acknowledgement from Hollard Life claims via email and a text message from them confirming my application. I have been sending update emails to Life claims at Hollard to no reply.

Now today it's the 24 of September Edgar's is threatening to handover my account because of Hollard who is just irresponsible and careless.

I've never been so disappointed in a big insurance company and a big brand that is ruthless and very unprofessional.

I have no choice but to inform the insurance ombudsman of this bad business practice by Hollard life insurance.

MG