DA
DOMINIC A

1 reviews | Active since Feb 2014

30 Aug 2021, 11:14

Non Compliance from a Legal entity!

I emailed (12/08/2022) Hollard customer care and received immediate response from ms/mrs Lynell Lombard whom was kind enough to share with me the *** whom l immediately liaise with in regard to cancel my legal aid policy! I got an immediate response claiming they’ll response within 2 days, never happened! To my dismay l’m still being debited! I need my debit order refunded immediately and policy cancelled! I thank you..

0
Replies (1)
Hollard Life
Hollard Life's reply30 Aug 2021, 13:37
Official
Hello Dominic

We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.

Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within three working days.

Kind Regards,
Natasha Vos