TH
Thandiwe H
1 reviews | Active since Oct 2020
15 Oct 2020, 20:16
No service with hollard funeral cover
I have a funeral cover at hollard and i have submitted all the supporting documents on the 20th of August 2020 and it's almost two months since my daughter passed away. Hollard have been ignoring my claim don't know if it is a **** or what, it is like i don't have life insurance with them we can't talk to them directly or make phone calls and i have been told to use hellopeter. I need answers
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Hollard Life's replyOfficial
16 Oct 2020, 08:04Hello Thandiwe Hadebe
We are sorry for the loss of your daughter and your claims experience that has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
We are sorry for the loss of your daughter and your claims experience that has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
Hollard Life's reply16 Oct 2020, 08:04
Official
Hello Thandiwe Hadebe
We are sorry for the loss of your daughter and your claims experience that has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
We are sorry for the loss of your daughter and your claims experience that has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints