NB
Nazlee B
1 reviews | Active since Jun 2022
08 Jan 2025, 10:02
No service from Hollard Insurance
Utter poor service. 2nd month a funeral policy is not going off by debit, struggling to make cash payment at Shoprite. Called twice today, call was ended on 6minutes and 10minutes without getting through to an agent! A lot of airtime wasted and still have no resolution to my problem. Get your house in order Hollard customer service as this is utter poor service!
Helpful (0)
Replies (2)0
Replies (2)
Hollard Life's replyOfficial
08 Jan 2025, 12:01Hello Nazlee B
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
For us to investigate your policy and expedite your request, kindly provide us with the following details:
Full name of the policy holder:
ID number/ policy number of the policy holder:
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
For us to investigate your policy and expedite your request, kindly provide us with the following details:
Full name of the policy holder:
ID number/ policy number of the policy holder:
Kind Regards,
Social Resolutions Team
Hollard Life's reply08 Jan 2025, 12:01
Official
Hello Nazlee B
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
For us to investigate your policy and expedite your request, kindly provide us with the following details:
Full name of the policy holder:
ID number/ policy number of the policy holder:
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
For us to investigate your policy and expedite your request, kindly provide us with the following details:
Full name of the policy holder:
ID number/ policy number of the policy holder:
Kind Regards,
Social Resolutions Team
Hollard Life's replyOfficial
13 Jan 2025, 11:05Hello Nazlee B
Please be advised that we have not received the information we need to look into and address your issue. As a result, your complaint has been closed. We will look into and address your issue if we get the necessary information.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Please be advised that we have not received the information we need to look into and address your issue. As a result, your complaint has been closed. We will look into and address your issue if we get the necessary information.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Hollard Life's reply13 Jan 2025, 11:05
Official
Hello Nazlee B
Please be advised that we have not received the information we need to look into and address your issue. As a result, your complaint has been closed. We will look into and address your issue if we get the necessary information.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Please be advised that we have not received the information we need to look into and address your issue. As a result, your complaint has been closed. We will look into and address your issue if we get the necessary information.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team