LP
Lesley P
1 reviews | Active since Sept 2017
31 Jul 2020, 10:22
NO SERVICE
I submitted a claim for my mom's funeral policy claim on the 25 July 2020 and to date have had no response. I have waited on the callcentre line for over an hour each for the last 2 days. I have requested a call back as well as sent emails and still no response. I am utterly disappointed.
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Hollard Life's replyOfficial
03 Aug 2020, 10:57Hello Carol Wyngaardt
We are sorry that your claims experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
We are sorry that your claims experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
Hollard Life's reply03 Aug 2020, 10:57
Official
Hello Carol Wyngaardt
We are sorry that your claims experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
We are sorry that your claims experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints