CZ
Cherryl Z

1 reviews | Active since Jul 2014

01 Sept 2020, 09:39

No Service at all!!!!

They don't allow one to change D/O bank, so one must inconveniently make manual payments. Tried this, but get told that the policy numbers don't exist. Calling is a waste of time, so sent an email, but also get no response. Visiting a branch in person is one of the most frustrating experiences because the consultants don't listen to one, and mess EVERYTHING up!!!

0
Replies (4)
Hollard Life
Hollard Life's reply01 Sept 2020, 15:53
Official
 Hello  Cherryl 

We are sorry that your experience has led you to contact us with a complaint.

The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.

Regards
Hollard Group Complaints 
CZ
Cherryl Z's update02 Sept 2020, 12:58
Reviewer Update
I received a message on Facebook telling me to call a particular number. Well you messed up, so you can call me - you have my number (hopefully, but quite possibly not because you are all so *********** and inefficient)
CZ
Cherryl Z's update07 Sept 2020, 06:41
Reviewer Update
Good morning. Nobody has contacted me yet to sort out this mess you have created
CZ
Cherryl Z's update28 Sept 2020, 15:00
Reviewer Update
WHEN IS SOMEONE GOING TO CONTACT ME TO SORT THIS OUT??????????????????????????????????