NO SENSE OF URGENCY

I'm really not happy with the kind of service hollard is giving, I have been calling since this morning and I'm being transferred from piller to post the last call I held for 7 minutes whiles Manqoba said he is transferring me to the correct department, I want information about my claim for disability that was put through by my company so I'm following up myself cos Hollard is not getting back to them as well, I have not received any salary for 3 months and hollard is just throwing me from one department to another. I'm the only person working at home due to no sense of urgency from hollard things are now even worse, I need to be contacted urgently and I want my money ***