HD
Hetesh D

1 reviews | Active since Mar 2016

15 Mar 2016, 13:57

No Response:Waiting for cancellation confirmation

I've put in a telephonic order for cancellation, I was told that I will receive an email and a SMS confirming that my cancellation is complete or registered.<br> I'm still waiting.

0
Replies (1)
Hollard Life
Hollard Life's reply15 Mar 2016, 15:02
Official
Hello dhulabs,

We are sorry that your experience prompted you to contact us with a complaint.

We apologise for the inconvenience and frustration this has caused you.

The matter has been escalated to our policy administrator for urgent attention and an agent will be in contact with you shortly.


Kind Regards
Lynne Lawrence
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