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Yogeetha S

1 reviews | Active since Aug 2020

21 Aug 2020, 13:28

No response on a funeral claim after 3 weeks....

to whom it may concern ,

I lost my dad and i had sent through a claim to Hollard and its now 3 weeks and still no response from them. I call every day and i cant get to speak to the right consultant, been pushed from pillar to post and this is not on. My dad was very prompt with his payments to you and to receive such pathetic service like this is appalling... can some call me directly URGENTLY... ***)

0
Replies (3)
Hollard Life
Hollard Life's reply21 Aug 2020, 14:28
Official
 
Hello   Yogeetha Sewpersad 

We are sorry for the loss of your dad and your claims experience during this difficult time. 

Please provide us with your claim or policy number to enable us to investigate.

Regards
Hollard Group Complaints 


YS
Yogeetha S's update21 Aug 2020, 14:40
Reviewer Update
HI ,

Id no : ***.

Please can someone call me ...

Thanks ,
Yogeetha
YS
Yogeetha S's update24 Aug 2020, 10:53
Reviewer Update
HI Hollard , still no response this is so ridiculous i think its time to take this to social media . i have been sitting on the phone trying to get hold of a consultant but to no avail... Gosh wat do we do ....