No Response From Customer Service - Month 2!

I've tried to contact you directly from your website, tried to call, tried to use your Twitter account - and have yet to be assisted. I'd like to escalate this issue. <br> <br> I was a client of Altrisk which was taken over by Hollard - all I'm trying to do is check on the status of my policy, increase that policy, and ensure all is still on track. However no one wants to engage and assist me which doesn't bode well... Please, please will someone respond.