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Eckhard F
1 reviews | Active since Oct 2016
18 Nov 2024, 09:58
No reply from Hollard
I've been with Hollard since Jan 2012 never claimed or filed a complaint to test the system. Since October this year I've been trying to reach them by email. So I called the call center and they gave me 2 email addresses, every week I'm trying with no reply. I'm thinking to find a nother provider as I'm concerned if something happens to me how my wife will struggle.
Very disappointed
Helpful (0)
Replies (2)0
Replies (2)
Hollard Life's replyOfficial
18 Nov 2024, 16:43Hello Eckhard F
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
Hollard Life's reply18 Nov 2024, 16:43
Official
Hello Eckhard F
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
EF
Eckhard F's updateReviewer Update
18 Nov 2024, 17:02Thank you for a reply on this site... I will monitor my yahoo email account as I'm outside SA and not available on phone nr. Let's see...
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Eckhard F's update18 Nov 2024, 17:02
Reviewer Update
Thank you for a reply on this site... I will monitor my yahoo email account as I'm outside SA and not available on phone nr. Let's see...