No refund till today

Item: Hollard Life
Rating: 1
Author: Puseletso T

Poor service, iv canceled my policy got a confirmation but still not refunded and no response on emails anymore

Helpful (0)

Replies (3)

Puseletso T's updateReviewer Update

15 May 2023, 14:01

Please see below as requested and kindly note i didn't receive any reference on the sms that was confirming that its canceled.. Policy number - ***9

Puseletso T's update15 May 2023, 14:01

Reviewer Update

Please see below as requested and kindly note i didn't receive any reference on the sms that was confirming that its canceled.. Policy number - ***9

Puseletso T's updateReviewer Update

15 May 2023, 15:22

hi .please note its Funeral plan

Puseletso T's update15 May 2023, 15:22

Reviewer Update

hi .please note its Funeral plan

Hollard Life's replyOfficial

16 May 2023, 09:33

Hello Puseletso,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.

Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.

Kind Regards,

Escalated Complaints Team

Hollard Life's reply16 May 2023, 09:33

Official