ZB
Zamangwane B

1 reviews | Active since Jan 2016

25 Jan 2016, 14:35

No pay out for funeral policy claimed late

Funeral policy that never paid out. Policy on my mother's account was not claimed when my father passed away but continued with monthly cover fees. For not claiming on time find out that the policy will not pay out.

0
Replies (1)
Hollard Life
Hollard Life's reply28 Jan 2016, 15:45
Official
Hello zama1596,

Please accept our heartfelt sympathy on the passing of your father.

We have escalated your complaint to our claims team to contact you to obtain further information. Rest assured that the matter will be given urgent attention.

Kind Regards
Nathan Mangope
***
Group Complaints Management